Terms of service

Terms of Service

Last Updated: October 2025

Welcome to Telico Design Company!
These Terms of Service ("Terms") outline the rules and conditions for using our website and purchasing from our store.
By accessing our site or placing an order, you agree to these Terms.

1. General Information

Telico Design Company creates and sells custom-designed apparel and related products.
We reserve the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page, and your continued use of our services means you accept any changes.

2. Products and Custom Orders

All items are handmade or made-to-order with care. Please note:

  • Slight variations in color, placement, or design may occur due to the custom nature of our products.

  • By approving your order, you confirm that all personalized details (spelling, colors, sizes, etc.) are correct.

  • Once production begins, orders cannot be changed or canceled.

3. Pricing and Payment

  • All prices are listed in USD.

  • We reserve the right to adjust prices or correct errors at any time.

  • Payment is required in full before production or shipment.

  • Accepted payment methods are listed in your cart.

4. Shipping and Delivery

  • Shipping times are estimates and may vary due to production schedules, postal delays, or holidays.

  • We are not responsible for lost or delayed packages once an order is in the hands of the carrier.

  • Customers are responsible for providing the correct shipping address at checkout.

5. Returns and Refunds

Our Return & Refund Policy is linked on our site. Please review for full details.
In short:

  • Custom-made items are final sale.

  • If your order arrives damaged or incorrect, contact us within 7 days for review.

  • Refunds or replacements are handled case-by-case.

6. Intellectual Property

All designs, images, and content on this website are the property of Telico Design Company.

They may not be copied, reproduced, or used for commercial purposes without written permission.

7. Limitation of Liability

Telico Design Company is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.

By purchasing, you agree to use our products at your own discretion and risk.

8. Privacy

We value your privacy. Any personal information you share with us is used only to process your order and provide customer support.

We do not sell or share your information with third parties. For details, see our Privacy Policy.

9. Governing Law

These Terms are governed by and interpreted according to the laws of the state of Texas, USA, without regard to conflict of law principles.

10. Contact Us

If you have questions about these Terms, please contact us at:
📧 telicodesignco@gmail.com